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Privacy Policy for Blé Couture Cakes LTD.

This Privacy Policy describes how Blé Couture Cakes, located in Ashford Kent, collects, uses, and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us. Please read this notice carefully to understand what we do with the personal information we collect both online and offline.

  1. What Information Do We Collect?
  • Personal Information You Provide to Us: We collect personal information from you when you voluntarily submit it to us. This can include your name, email address, postal address, phone number, and other information you provide when you:
    • Make a purchase;
    • Sign up for our mailing list;
    • Participate in contests and surveys;
    • Contact us with questions or feedback;
    • Sign up for our services.
  • Automatically Collected Information: We automatically collect certain types of usage information when you visit our website or use our services. This information includes:
    • IP addresses;
    • Browser and device information;
    • Information collected through cookies, web beacons, and other technologies;
    • Information about your interactions with our email messages.
  1. How Do We Use Your Information?
  • To Provide Products and Services: We use the information we collect about you to fulfil your orders, send you an email confirmation, and provide customer support.
  • To Communicate with You: We use your information to communicate with you about our services and let you know about our policies and terms. We also use your information to send you marketing communications.
  • To Improve Our Services: We use the information we collect to customise your experience with us and to perform analytics that helps us improve our services.
  1. How Do We Share Your Information?
  • Third-Party Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as web hosting, data analysis, payment processing, order fulfilment, and customer service.
  • Legal Compliance and Protection of Rights: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to conform to applicable law, protect and defend our rights or property, protect the personal safety of users of the Services or the public, or protect against legal liability.
  1. How Do We Protect Your Information?
  • We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include using SSL encryption to transmit sensitive information.
  1. Your Rights:
  • You have the right to request access to the personal information we hold about you, to request a correction or deletion of your personal information, and to request that your personal information be used for certain purposes only.
  • If you are in the UK, you also have the right to complain to the Information Commissioner’s Office if you are concerned about how we have processed your personal information.
  1. Changes to This Privacy Policy
  • We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

Contact Us

  • If you have any questions about this privacy policy, please contact us at info@blecouturecakes.com
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